State Farm® Insurance Agent Tim Keefe

"The team at Tim Keefe have always been available for quick and personal support through all my claims processes. They remember who I am and they often call me to follow up and ensure that all is going well for me. Great service."

"Isabelle is wonderful. She helped me every step of the way and handled all communication with the auto body shop. I am very impressed with her and how fast amd easy everything was."

"Friendly and professional staff"

"Great team that puts the customer first. Always responsive and they go out of their way to help!"

"We would to thank Isabella for answering all of our questions and having every detail of our claim taken care of the whole process was painless and went smooth thank you once again Isabell we appreciate everything."

"Really helpful and have patience to work with me on my time would recommend"

"I had a terrible wreck and my claim was handled quickly with no problems. The staff at Tim's office is very helpful. My new policy was handled by Doris who saved me money."

"Tim Keefe & Staff are Outstanding ❗ The BEST Customer Service! Always on top of "everything"!. Isabella is Amazing!!"

"Isabel is the best helping people, very good doing her job and assisting every question I will recommend this place for the good person that they have with them Great job Isabel!!!!!!"

"Jacee was very patient and understanding when it came to having to hurry and get insurance for my new car. She was very quick with the process and made it as easy for me as possible. Don’t know what i would have done without her she needs a raise!"

"Just got set up with Tim Keefe with the help of Renee! Please ask for her and made the process super easy."

"My truck was totaled in a fire. I had no idea what to do, and how to get the most out of my claim. Isabel took care of everything for me, went to bat for me, and kept in constant contact with me the whole 3 weeks this took. If her boss is reading this, I demand you give isabel a raise, a nuce 20% raise should suffice. Isabel was a life saver and im happy shes on my insurance team. Thank You again Isabel."

"Jacee without a doubt has the most amazing customer service and a very quick response time. Made it very easy for my office team to assist a resident with insurance issues. 10 out of 10."

"I had an excellent experience working with Jacee! She was very professional, knowledgeable, and went above and beyond to find me the best coverage at a great price. She took the time to explain my options clearly, answered all my questions, and made the entire process seamless and stress-free. I truly appreciate her expertise. If you're looking for someone trustworthy and reliable, she’s your girl!"

"Isabel is Very helpful, accommodating and sweet!She is thorough"

"Renee was awesome and helped me with everything I needed. Highly recommend."

"Doris has been a huge help to us on more than one occasion. She is professional, patient, and thorough in her work, which makes difficult situations for her clients go smoothly."

"I first came to Tim Keefe’s office nearly ten years ago, when I was having difficulty finding someone to insure my relatively old home. I had already been turned down by several agencies, but Tim and his people were able to finally help me get the coverage I needed. I subsequently placed my truck insurance through Tim, as well as my Texas Windstorm Insurance. And when a hurricane destroyed a number of structures on my property this past year, Tim and his people made sure that I got the help I needed. — Isabella Martinez worked tirelessly with me all throughout the claims process, and always made me feel like I was being heard and understood. When I couldn’t make TWIA understand how wrong they were about my claim, Isabella picked up the phone herself and spoke to them on my behalf, and made sure that they understood. Without her, I would have never received the fair compensation that I deserved, and I know that I would have been totally lost. Every time we spoke, she always had a positive word, a clear explanation of what was going on, and a plan for how we would move forward. I don’t know what I would have done without her. For these reasons, I am so very thankful for Tim Keefe, Isabella Martinez, and the whole crew at that office. Here’s to many more years of coverage!"

"Let me just say ISABELLE is the beeesssssttt of the best she need to be the district agent lol she helped me in so many ways from the quote to the end she is beyond a insurance agent she is STATE FARM! Y’all better talk to just her -THANKS LOVE"

"Isabelle is ALWAYS great to work with. Shes very insightful and never steers me wrong. Been working with her for over a year now and i cannot complain"

"I have been with State Farm for 52 years and Tim Keefe and his staff have never let me down, his staff is awesome , anytime I had a issue they got it handled quickly and professionally, can’t say enough great things about them !!!!"

"Doris was very helpful and professional on both experiences I had with State Farm. She followed up several times and made sure everything was taken care of. I appreciate her thoughtfulness, especially with our family being out of state."

"Doris was so helpful and knowledgeable. She was able to answer all my question. She made sure my boyfriend and I both got the best coverage."

"I want to send my sincere appreciation for the exceptional customer service I received from Doris at Tim Keefe State Farm during my recent experience with your office. From start to finish, Doris demonstrated professionalism, efficiency, and a genuine desire to assist me through the claims process. In today's fast-paced world, great customer service can be hard to come by, but Doris made the experience seamless. She promptly handled my claims with care and ensured that every detail was addressed. The speed and efficiency with which my claims were processed exceeded my expectations, leaving me with peace of mind during what could have been a stressful time. I truly appreciate the effort and professionalism displayed, and I will gladly recommend Tim Keefe State Farm to others in need of reliable insurance support."

"Customer service is good, I'm just dissatisfied with the handling of my policy. it's like I have an issue with my policy being changed, then correction notes are being removed from my file, so it takes them longer to correct the situation. Then I'm being overcharged, then not being charged at all. 🤦🏾‍♂️🤷🏽‍♂️"