State Farm® Insurance Agent Tim Keefe

"Isabel is Very helpful, accommodating and sweet!She is thorough"

"Renee was awesome and helped me with everything I needed. Highly recommend."

"Doris has been a huge help to us on more than one occasion. She is professional, patient, and thorough in her work, which makes difficult situations for her clients go smoothly."

"I first came to Tim Keefe’s office nearly ten years ago, when I was having difficulty finding someone to insure my relatively old home. I had already been turned down by several agencies, but Tim and his people were able to finally help me get the coverage I needed. I subsequently placed my truck insurance through Tim, as well as my Texas Windstorm Insurance. And when a hurricane destroyed a number of structures on my property this past year, Tim and his people made sure that I got the help I needed. — Isabella Martinez worked tirelessly with me all throughout the claims process, and always made me feel like I was being heard and understood. When I couldn’t make TWIA understand how wrong they were about my claim, Isabella picked up the phone herself and spoke to them on my behalf, and made sure that they understood. Without her, I would have never received the fair compensation that I deserved, and I know that I would have been totally lost. Every time we spoke, she always had a positive word, a clear explanation of what was going on, and a plan for how we would move forward. I don’t know what I would have done without her. For these reasons, I am so very thankful for Tim Keefe, Isabella Martinez, and the whole crew at that office. Here’s to many more years of coverage!"

"Let me just say ISABELLE is the beeesssssttt of the best she need to be the district agent lol she helped me in so many ways from the quote to the end she is beyond a insurance agent she is STATE FARM! Y’all better talk to just her -THANKS LOVE"

"Isabelle is ALWAYS great to work with. Shes very insightful and never steers me wrong. Been working with her for over a year now and i cannot complain"

"I have been with State Farm for 52 years and Tim Keefe and his staff have never let me down, his staff is awesome , anytime I had a issue they got it handled quickly and professionally, can’t say enough great things about them !!!!"

"Doris was very helpful and professional on both experiences I had with State Farm. She followed up several times and made sure everything was taken care of. I appreciate her thoughtfulness, especially with our family being out of state."

"Doris was so helpful and knowledgeable. She was able to answer all my question. She made sure my boyfriend and I both got the best coverage."

"I want to send my sincere appreciation for the exceptional customer service I received from Doris at Tim Keefe State Farm during my recent experience with your office. From start to finish, Doris demonstrated professionalism, efficiency, and a genuine desire to assist me through the claims process. In today's fast-paced world, great customer service can be hard to come by, but Doris made the experience seamless. She promptly handled my claims with care and ensured that every detail was addressed. The speed and efficiency with which my claims were processed exceeded my expectations, leaving me with peace of mind during what could have been a stressful time. I truly appreciate the effort and professionalism displayed, and I will gladly recommend Tim Keefe State Farm to others in need of reliable insurance support."

"Customer service is good, I'm just dissatisfied with the handling of my policy. it's like I have an issue with my policy being changed, then correction notes are being removed from my file, so it takes them longer to correct the situation. Then I'm being overcharged, then not being charged at all. 🤦🏾‍♂️🤷🏽‍♂️"

"Isabel Martinez is my agent 4 life!! Outstanding!"

"State Farm offers Medicare gap policies. Switching to Medicare policies is an extremely confusing process but Tim explained it so well. Very impressed with the office follow through as well."

"Doris did an amazing job assisting us when something happened right before a storm hit. She made sure we were well taken care of every step of the way and even followed up to make sure everything was taken care of."

"Very friendly and knowledgeable staff! Very personal and professional service! I highly recommend Tim Keefe State Farm!!"

"Tim and his staff as well as State Farm took care of all of our insurance needs for 35 years in Lake Jackson until we recently moved to Atlanta. Their staff is excellent, supportive, and knowledgeable. They were easy to reach out to and they always followed up in a timely manner. They also helped us during our move and guided us to make sure we were covered at both the locations. Because of our positive experience with Tim and his staff, we decided to stay with State Farm for our insurance needs here in Atlanta area"

"Isabella is the best, she takes care of any changes I need promptly and is very knowledgeable in answering any questions I might have. God Bless."

"Isabella Martinezis great. Very helpful and patient and always meets my needs. Thanks Isabella!"

"Great customer service....they handle all my insurance needs."

"Friendly and helpful staff"

"I was having a problem receiving a claim payout for my car that was damaged by a raccoon. I was needing to pay the repair shop so that they would release my vehicle to. The person that was usually handling a very difficult and complex situation was not in and Allyson offered to handle the problem for me. She did a fabulous job while calling the responsible State Farm offices that resulted in the best possible resolution. Payment will be digitally in my account very quickly. Allyson demonstrated what my State Farm experience has been at Tim Keefe's office consistently. Always personable, always competent, and always gets issues resolved. I consider State Farm to be the premier insurance provider. Allyson is a vital part of that effort."

"Trust in your insurance provider couldn’t be more important. There’s no one in the insurance world I would trust more."

"Very helpful and nice people"

"Fast and efficient service."

"Shout out to Andrea! Who really help me in the process to get my insurance with State Farm, she’s ahead of the game and I’ll say that she needs a better position."